Delivery
Australian Delivery
Standard Delivery:
| Order Total | Cost | Time Estimate |
| $0 - $99.99 | $9.95 | 3 - 5 Business days from dispatch |
| $100+ | *Free | 3 - 5 Business days from dispatch |
Express Delivery:
| Order Total | Cost | Time Estimate |
| All | $14.95 | 1 - 2 business days from dispatch |
Click and Collect:
| Order Total | Cost | Time Estimate |
| All | Free | 1 - 2 days from order |
Place your order by these dates to ensure delivery before Christmas:
| Order Total | Cut off Dates |
| Standard | Monday 16th Dec (WA, NT Weds 11th Dec) |
| Express | Thursday 19th Dec (WA, NT Weds 11th Dec) |
| Click & Collect | Sunday 22nd Dec |
International Delivery
New Zealand Delivery:
| Order Total | Cost | Time Estimate |
| $0 - $199.99 AUD | $10.00 AUD | 4 - 10 Business days |
| $200.00 AUD + | *Free | 4 - 10 Business days |
International Delivery:
| Order Total | Cost | Time Estimate |
| $0 - $199.99 AUD | $20.00 AUD | 4 - 10 Business days |
| $200.00 AUD + | *Free | 4 - 10 Business days |
Please see below for the full list of countries and regions Commonry delivers to:
| Austria | Bahrain | Belgium |
| Brunei | Canada | China |
| Denmark | Fiji | Finland |
| France | Germany | Greece |
| Hong Kong | Iceland | India |
| Ireland | Israel | Italy |
| Japan | Jersey | Luxembourg |
| Netherlands | New Zealand | Norway |
| Oman | Portugal | Qatar |
| Saudi Arabia | Singapore | South Korea |
| Spain | Sweden | Switzerland |
| Taiwan | United Arab Emirates | United Kingdom |
| United States of America |
Delivery cost does not include any applicable import taxes and customs duties for your order. You are responsible for the payment of any applicable taxes and duties for your order. In compliance with Australian export regulations, we must declare the exact value of all products ordered and mark them dutiable as "merchandise". The law prohibits us from marking any order as a "gift" even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information. Customs inspections may result in Delivery Estimate delays.
Sales and Promotional Event Orders
During popular sales and promotions, Commonry may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product(s) and an automatic refund to your payment method(s) used.
Commonry may experience delays of up to seven (7) business days in dispatching your order for delivery to you.
Delivery Address Review Delay
All Commonry orders require a valid delivery address that complies with delivery service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.
If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.
Fraud Review Delay
All Commonry orders are reviewed for fraud and suspicious activity.
If you are a first-time customer to Commonry or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.
Lost or Delay In-Transit Orders
If you have not received your Commonry order within 10 business days, please contact customer service
| Destination | Delivery Service | Tracking Link |
| Australia | Australia Post | https://auspost.com.au/mypost/track/#/search/ |
| International | DHL Express | https://www.dhl.com/au-en/home/tracking.html |
Damaged Orders
In very rare situations, your Commonry order may have been damaged in-transit by the delivery service. Please read our Returns Policy
